CrossTimeX

Privacy Policy

Welcome to CrossTimeX products! We attach great importance to protecting your personal information and privacy. You can learn about how we collect, use, and store user personal information through the "CrossTimeX Privacy Policy", as well as the relevant rights you enjoy. Please read and fully understand the following content:

1. To provide you with game services, we will collect, use, and store necessary information in accordance with the "CrossTimeX Privacy Policy".

2. You can access, correct, and delete your personal information, and you can also withdraw your authorization consent, cancel your account, file complaints and reports, and adjust other privacy settings.

3. We have adopted industry-standard security measures to protect your personal information.

4. If you are a minor, please carefully read this privacy policy with your guardian and use our services or provide us with personal information only after obtaining your guardian's authorization consent.

Please read the full version of "CrossTimeX User Agreement" and "CrossTimeX Privacy Policy" for detailed information.

If you agree to the "CrossTimeX User Agreement" and "CrossTimeX Privacy Policy", please click "Agree" to start using our products and services. We will do our best to protect the security of your personal information.

CrossTimeX Privacy Policy

CrossTimeX (hereinafter referred to as "we"). We attach great importance to protecting users' (hereinafter referred to as "you") personal information and privacy. When you use CrossTimeX's products, we will collect, use, save, and share your relevant personal information. To present how we process your personal information, we have specially formulated the "CrossTimeX Privacy Policy" (hereinafter referred to as "Privacy Policy"), and we promise to strictly process your personal information in accordance with this privacy policy.

We hereby remind you:

Before you use CrossTimeX's products, please be sure to carefully read this privacy policy and fully understand the content of each clause, including but not limited to clauses that exempt or limit our liability. You acknowledge and confirm this privacy policy and use CrossTimeX's products, which means you agree that we will process your personal information in accordance with this privacy policy. Please be aware that this policy only applies to information collected when we provide services to you through CrossTimeX's products, and does not apply to information collected by third parties who provide products or services to you by accessing CrossTimeX's products.

This privacy policy will help you understand the following:

I. How we collect and use your personal information

II. How we save your personal information

III. How we use Cookies

IV. How we share, transfer, and publicly disclose your personal information

V. How third-party products or services obtain your personal information

VI. How we protect your personal information

VII. How you manage your personal information

VIII. How we process minors' personal information

IX. How this privacy policy is updated

X. How to contact us

I. How we collect and use your personal information

(I) How we collect your personal information

During your use of CrossTimeX's products, we will collect your personal information as follows:

1. Complete registration

When you register a CrossTimeX account, we need to collect your mobile phone number and login password. We collect the above information to help you complete the registration of your CrossTimeX account and protect the security of your account. If you do not provide this information, we will not be able to create an account for you and provide normal services to you.

2. Game services

When you use game services, we need to collect your device ID, device name, device type, and version. We collect the above information to ensure your normal use of our services, maintain the normal operation of basic game functions, optimize game product performance, and enhance your gaming experience. If you do not provide this information, you will not be able to use game services.

3. Real-name authentication

When you perform real-name authentication, we need to collect your name, ID type, and ID number. At the same time, to achieve the purpose of real-name authentication, you agree and authorize us to provide, query, and verify your aforementioned identity information to relevant real-name authentication agencies (such as personal credit reporting agencies, government departments, etc.) by ourselves or by entrusting a third party. We collect the above information to fulfill legal obligations, verify the user's true identity, identify the user's age, and ensure system and service security. If you do not provide this information, you will not be able to log in to CrossTimeX's products or will be subject to corresponding restrictions during use.

4. Safeguard network and service security

To safeguard the security of the network and game services, we will collect your device identifier, IP address, and access date and time. We collect the above information to create a fair, healthy, and safe gaming environment to combat behaviors that undermine game fairness or interfere with or disrupt the normal conduct of game services (such as for detecting pirated copies, scanning for cheats, preventing cheating, etc.). If you do not provide the above information, you will not be able to use game services.

(II) Device permission call situation

During your use of CrossTimeX's products, we need to request access to device permissions within the necessary scope. Please be aware that we will not enable your device permissions by default. Only when you actively confirm to enable them will CrossTimeX's products potentially collect your information through device permissions. The permissions called by CrossTimeX's products and the purposes for calling them are as follows:

Device Permission Purpose of calling permission Ask user User can close
Network Connect to network No Yes

If you want to close the permission after initially authorizing it, you can choose to close the permission in your device's settings function, thereby refusing us from collecting the corresponding personal information.

(III) How we use your personal information

  1. We will use the collected personal information in accordance with the agreement of this policy and for the purpose of realizing our services.
  2. Please note that all personal information you provide when using our services, unless you delete or refuse us to collect it through system settings, will continue to authorize us to use it during your use of our services. When you cancel your account, we will stop using and delete your personal information.
  3. We will conduct statistics on the use of our provided services and may share these statistical information with the public or third parties for product development, service optimization, and security assurance purposes. However, this statistical information does not contain any of your identity recognition information.
  4. When we want to use your personal information for purposes not covered in this policy, or information collected for a specific purpose is used for other purposes, we will obtain your consent in advance through your active selection.

(IV) Other rules

According to relevant laws, regulations, and national standards, in the following situations, we may collect and use your relevant personal information without obtaining your authorization consent:

  1. Related to our performance of obligations prescribed by laws and regulations;
  2. Directly related to national security and defense security;
  3. Directly related to public safety, public health, and major public interests;
  4. Directly related to criminal investigation, prosecution, trial, and judgment execution, etc.;
  5. Out of the need to safeguard the major legitimate rights and interests such as life or property of the personal information subject or other individuals, but it is difficult to obtain the authorization consent of the person;
  6. The personal information involved is voluntarily disclosed to the public by the personal information subject or the guardian;
  7. Necessary for entering into and performing contracts with personal information subjects as requested;
  8. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, etc.;
  9. Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures.

II. How we save your personal information

  1. We will keep your personal information within the shortest period required by the purposes stated in this policy and required by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information.
  2. Personal information collected and generated during our operations in China will be stored within China (for the purpose of this privacy policy, "China" does not include Hong Kong, Macao, and Taiwan regions of China), except in the following cases:
    • Explicit provisions in law;
    • Obtaining your explicit authorization;
    • You request overseas services or other personal active behaviors.

For the above situations, we will ensure that your personal information is provided with sufficient protection in accordance with this privacy policy and relevant laws.

III. How we use Cookies

  1. By using Cookies, we provide users with a safe and personalized service experience. We and our third-party partners will store Cookies, Flash Cookies, or other local storage (collectively "Cookies") usually containing identifiers, site names, and some numbers and characters provided by browsers (or associated applications) on your computer or mobile device. We and our third-party partners may collect your information through Cookies and use this information for the following purposes:
    • Security Cookies: Cookies can help us ensure the safe and efficient operation of our products and services.
    • Recommendation Cookies: Cookies can help us recommend, display, and push content that may interest you.
  2. Third-party partners' collection and use of your information through Cookies are not bound by this policy, but by their own information protection statements. We are not responsible for third parties' Cookies or similar technologies.
  3. If your browser or browser add-on service allows, you can modify your acceptance of Cookies or refuse our Cookies. For details, please see https://www.aboutcookies.org/. However, if you do so, in some cases it may affect your safe use of our products or services. At the same time, you will still receive product or service information, but the relevance of these product or service information to you will be reduced.

IV. How we share, transfer, and publicly disclose your personal information

1. Entrusted processing

We will entrust third-party service providers to process the personal information we collect from you to provide us with infrastructure technology, data analysis, advertising placement, marketing decision-making, and other products or technical support. The aforementioned entrusted processing behaviors are bound by the purposes stated in this policy, and we will supervise the aforementioned entrusted third-party service providers by contract.

2. Sharing

  1. Obtain your clear consent or authorization in advance, or you require us to share your personal information with a third party through email or other methods;
  2. Provide according to applicable laws and regulations, or according to the mandatory requirements of government authorities;
  3. Share with our affiliates: We may share your personal information with our affiliates; however, we will only share necessary personal information and are bound by the purposes stated in this policy; affiliates will also take equal security measures to protect your personal information security in accordance with this policy;
  4. Share with our business partners. We may share your personal information. The purpose of our sharing this information is to achieve necessary services.

3. Transfer

We will not transfer your personal information to any company, organization, or individual, but in the event of a merger, acquisition, asset transfer, or bankruptcy liquidation involving personal information transfer, we will inform you of the situation and require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require that company or organization to re-obtain your authorization consent.

4. Public disclosure

Unless otherwise specified in this contract or explicitly provided by law, we will not publicly disclose your personal information.

5. Exceptions

In addition, according to relevant laws and national standards, in the following situations, we may share, transfer, or publicly disclose personal information without obtaining your authorization consent in advance:

  1. Related to our performance of obligations prescribed by laws and regulations;
  2. Directly related to national security and defense security;
  3. Directly related to public safety, public health, and major public interests;
  4. Directly related to criminal investigation, prosecution, trial, and judgment execution, etc.;
  5. Out of the need to safeguard the major legitimate rights and interests such as life or property of the personal information subject or other individuals, but it is difficult to obtain the person's authorization consent;
  6. Personal information voluntarily disclosed to the public by the personal information subject or guardian;
  7. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, etc.

Please note that information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information. Please be cautious when sharing or making public. If the information involves others' personal information, please obtain others' consent before sharing or making public.

Please be aware that according to legal provisions, if we take technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot restore it, the sharing, transfer, or public disclosure of the data processed as described above does not need to be separately notified to you or obtain your consent.

V. How third-party products or services obtain your personal information

Some CrossTimeX products may have built-in third-party SDK services. For specific information collection and usage of third-party SDKs, please refer to the third-party operator's privacy policy or relevant statements. Third-party services that may currently be accessed include Google's AdMob advertising service.

VI. How we protect your personal information

We attach great importance to personal information security and take all reasonable feasible measures to protect your personal information:

  1. We have adopted industry-standard data protection technologies and management measures, such as network isolation, data encryption, employee access control, etc., to prevent unauthorized access, disclosure, tampering, loss, or destruction.
  2. Please be aware that although we will try our best to ensure or guarantee the security of any information you send to us, the Internet environment is not 100% safe, and we are not responsible for any risks or losses arising from or related to this.
  3. In the unfortunate event of a personal information security incident, we will inform you in accordance with legal requirements in a timely manner: the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions on how you can autonomously prevent and reduce risks, remedial measures for you, etc. We will inform you of the incident-related situation in a timely manner through application push, email, SMS, phone, etc. When it is difficult to inform personal information subjects one by one, we will take reasonable and effective methods to issue announcements. At the same time, we will also take the initiative to report the handling of personal information security incidents to regulatory authorities as required.

VII. How you manage your personal information

During your use of CrossTimeX's products, you can contact us through the corresponding page prompts or the methods specified in this privacy policy to access, correct, and delete your personal information, as well as exercise the rights to change the scope of authorization consent and cancel accounts. Your opinions will be handled in a timely manner.

1. Access and correct your personal information

If you wish to access or correct your personal information, you can contact us through the methods specified in this privacy policy, and we will respond to your request in a timely manner.

2. Delete your personal information

In the following situations, you can submit a request to delete personal information to us through the methods specified in this privacy policy:

  1. We violate laws, administrative regulations, or our agreement with you to collect or use personal information;
  2. We violate laws, administrative regulations, or our agreement with you to share or transfer your personal information with a third party. We will immediately stop sharing or transfer and notify the third party to delete it in a timely manner;
  3. We violate laws, administrative regulations, or our agreement with you to publicly disclose your personal information. We will immediately stop the public disclosure and issue a notice requiring relevant recipients to delete the corresponding information;
  4. You no longer use our products or services, or you have canceled your account, or we have terminated services and operations.

3. Change the scope of your authorization consent

You can contact us through device permission settings or the methods specified in this privacy policy to change the scope of consent or withdraw your authorization.

Please understand that CrossTimeX's products may need to enable some permissions and collect necessary personal information to be achieved. When you withdraw your consent, we will not be able to continue to provide you with the services corresponding to the withdrawal of consent, but it will not affect the personal information processing services carried out based on your previous authorization.

4. Cancel account

If you wish to cancel your account, you can perform corresponding operations through the account cancellation function in the corresponding product or contact us through the methods specified in this privacy policy, and we will respond to your request in a timely manner.

Your cancellation of the aforementioned account is irreversible. We will stop providing products or services to you, no longer collect your personal information, and delete or anonymize the personal information related to your account upon your request.

5. Response to your aforementioned requests

If you cannot exercise your rights in the above manner, you can use the contact information specified in this privacy policy to contact us. To ensure security, you may need to provide a written request or prove your identity in other ways. We may first ask you to verify your identity before processing your request.

For your reasonable requests, we will not charge fees in principle, but for multiple repeated or excessive requests beyond reasonable limits, we may charge certain cost fees. We may refuse those requests that are unreasonably repeated, require excessive technical means, bring risks to others' legitimate rights and interests, or are very impractical.

6. Exceptional response situations

In the following situations, we will not be able to respond to your requests:

  1. Related to our performance of obligations prescribed by laws and regulations;
  2. Directly related to national security and defense security;
  3. Directly related to public safety, public health, and major public interests;
  4. Directly related to criminal investigation, prosecution, trial, and judgment execution, etc.;
  5. We have sufficient evidence that the personal information subject has subjective malice or abuses rights;
  6. Out of the need to safeguard the major legitimate rights and interests such as life or property of the personal information subject or other individuals, but it is difficult to obtain the person's consent;
  7. The response to the personal information subject's request will cause serious harm to the legitimate rights and interests of the personal information subject or other individuals or organizations;
  8. Involving trade secrets.

VIII. How we process minors' personal information

We attach great importance to protecting minors' personal information. According to relevant laws and regulations, collecting and using personal information of minors under the age of 14 requires guardian authorization consent; collecting and using personal information of minors aged 14 or older but under 18 may be authorized by the guardian or by the minor themselves.

If you are a minor (especially under the age of 14), we require you to ask your parents or other guardians to carefully read this privacy policy and use our services or provide us with information only after obtaining your guardian's authorization consent.

If you are a guardian of a minor, please pay attention to whether the minor you are guardian of is using our products or services after you have authorized consent. If you have questions about the personal information of the minor you are guardian of, please contact us through the methods specified in this privacy policy.

IX. How this privacy policy is updated

Our privacy policy may change from time to time. We will post any changes made to this privacy policy on this page. For major changes, we will also provide more prominent notice (we may make special prompts on the browsing page, etc., to explain the specific changes to the privacy policy). Without your explicit consent, we will not reduce the rights you enjoy under this privacy policy.

Major changes to this privacy policy include but are not limited to: major changes in our service model; changes in the main objects of personal information sharing, transfer, or public disclosure; major changes in your rights in personal information processing and how you exercise them; changes in our contact information and complaint channels; personal information security impact assessment reports indicate high-risk situations.

We will also archive old versions of this privacy policy for your reference.

X. How to contact us

If you have any questions about this policy or personal information protection, you can send your questions, comments, or suggestions to us through the contact information within the website.

Under normal circumstances, we will reply within fifteen working days. If you are not satisfied with our response, especially if our personal information processing behavior has infringed upon your legitimate rights and interests, you can also complain or report to the network information, telecommunications, public security, and industry and commerce regulatory authorities, or seek solutions by filing a lawsuit with a court with jurisdiction over the defendant's domicile.